Effective bar marketing attracts new customers and builds brand loyalty by relying on a unique bar concept, raising brand awareness, and implementing fun promotions. I’ll walk you through the steps of marketing a bar and include a list of bar marketing ideas to help your business grow With that in mind, let’s explore 15 bar marketing and promotion ideas to help you grow your business.
1. Define Your Target Market
Your target market is the ideal type of customer you’re trying to attract. The goal of all your bar marketing will be appealing to this audience, so you need to take the time to identify your target audience. It is a good idea to start by gauging the foot traffic in your location and identifying any potential customer types you can reach nearby. If your bar has been operating for awhile, you might also start by analyzing the sales and purchase history of your highest spending or most common customers.
With this baseline information, the next step is researching demographic and behavioral details of your most common customers, and using this information to build customer personas. Demographic data is information about your customer’s physical characteristics, like income level, age, gender, education, occupation. Behavioral characteristics are things like hobbies, styles, and interests. You can find demographic information through your city or county’s municipal website or contact your nearest Chamber of Commerce.
Once you have the data you need, use it to build customer personas. Customer personas are profiles that catalog the characteristics of your bar’s ideal clientele. Customer personas will help you determine the best menu items, marketing strategies, and event ideas to reach those customers. For example, if you’re located in a college town, you’d offer different products depending in if you hope to attract a customer base of professors and parents versus undergraduate students.
Remember that your target audience needs to be large enough to bring in the revenue your bar needs to turn a profit. So, consider how many people in your target market live within close proximity to your bar, have the disposable income to patronize your business, and will be reachable with your marketing materials.
2. Create a Concept that Appeals to Your Customer Base
A bar’s “concept” is a short description of the bar’s service style, available beverage types, and atmosphere. For example, a sports bar is a popular bar concept that focuses service style and menu offerings around sporting events. In a busy city center, a strong bar concept can be enough to drive business to your bar.
Expand the sections below to explore some of the most common bar concepts:
Even though these bar types are common, your bar concept might fall between two or even combine the qualities of more than one. Local bars often combine elements from different bar experiences. Depending on your target clientele, you might offer a karaoke night at your wine bar or a wine tasting at your dive bar. The combination of your concept and customer makes your bar memorable and marketable.
3. Build an Online Presence
These days, most bars must have an online presence. Your online presence might include a business website, a Google Business Profile, social media accounts, and profiles on popular review sites like Yelp. Let’s look at each piece of your online presence in more detail.
4. Develop Regular Bar Marketing Specials
Before you advertise any promotions for your bar, consider your costs and local laws. Some cities or counties prohibit discount drinks or giveaways for example. I know a bar in California that had been handing out ‘Free Margarita’ cards for months before the local liquor board called to tell them this could jeopardize their liquor license.
Before designing a happy hour menu or other promotion you also need to crunch the numbers to identify the costs associated with the promotion. Ideally, you won’t lower prices so much that you undercut your own costs. In some locations, local laws prohibit selling alcohol for less than it costs you to supply it.
The table below should give you some bar promotion ideas based on your bar type to get your creative wheels turning:
Bar Specials by Bar Concept
bar Concept | promotion ideas |
---|---|
Dive Bar | Trivia nights, happy hour |
Sports Bar | Sports-event themed drinks, pricing based on home team performance, college rivalry themed nights and drink specials, contests and trivia nights |
Nightclub | Nights and events in partnership with aspirational beverage brands, featured DJ sets, live music, upscale themed events for New Years and other holidays |
Craft Cocktail Bar | Nights and menus celebrating a single spirit, guest bartenders, themed nights or menus focused on a specific cocktail era or trend |
Conceptual Bar | Costume-themed nights that match the concept, throwback pricing for nostalgia-based conceptual bars |
Wine Bar | Wine tastings with partner wine-makers, wine flights, celebrations based on wine seasons (Beaujolais nouveau release, Rose season, etc.) |
Pub | Beer flights, trivia nights, live music, community events |
5. Offer Excellent Service
Good bar marketing doesn’t stop when customers enter your doors. Bars are known for welcoming repeat customers (also known as “regulars”). To turn first-time visitors into regulars, you need to offer excellent service. Every time a customer interacts with you or your staff, that is a marketing opportunity.
People will return to bars where they get fast service and reliable quality drinks over a place where they need to wait in line and the quality varies widely. Ensure your staff are well-trained in making your drinks and operating your software and hardware so your customers get flawless service on every visit.
6. Monitor Reviews & Manage Your Bar’s Reputation
Lastly, bar marketing includes monitoring customer feedback on platforms like Google, Yelp, Facebook, and Tripadvisor. Check these sites regularly, or use software that alerts you to new reviews. Listen to customer feedback, noting any places where your bar might have opportunities to improve your service or offerings to better meet the expectations of your target customers.
Take the time to respond to every review, whether it is positive or negative. This shows customers that your bar’s ownership is active and involved. Let negative reviewers know that you hear their feedback. Apologize if necessary. With positive reviews, thank the reviewer and let them know you appreciate their business.
Bar Marketing Ideas
Once you’ve dialed in the basics of your bar marketing strategy, its time to get creative. This list of bar marketing ideas should help you brainstorm the best bar marketing promotions for your bar. There is one key strategy you’ll find missing from this list: free booze. In many locations, it is illegal to give away alcohol. Check your local liquor laws before advertising any type of liquor giveaway or deep discounts on alcohol.
If you’re looking for bar marketing ideas, try these on for size:
- Design branded merchandise: Branded merchandise like t-shirts, shot glasses, beer mugs, specialty glassware, lighters, drink sleeves, and more could all carry your bar’s name and logo out into the world. These items are also prime candidates for giveaways and freebies when you can’t offer free alcohol.
- Develop bachelor/ bachelorette packages: Bars are popular stops for bachelor and bachelorette parties. Embrace this by providing a streamlined package with special touches customers can only get at your bar.
- Make your bar Instagrammable: Use decor that lends itself to photos, like neon signs, funny or clever art, or visually impactful furnishings that express your bar’s concept. This can encourage customers to share selfies from your bar on their social media and increase your social media reach.
- Appeal to TikTok: Many younger bar patrons check out new venues on social media before visiting in person. Embrace younger customers capturing your bar’s energy on their smartphones; they could just be amplifying your bar’s social media presence at no cost to you.
- Host a challenge: Chain taproom Old Chicago is well-known for its “World Beer Tour,” which challenges customers to taste each of its 110 beers on various visits and join its “Hall of Foam.” You could offer a similar challenge based on your bar or menu type. Take care to mention setting limits on how much a patron can be served on each visit to avoid overserving.
- Reward loyalty: You could offer a traditional loyalty program, with points based on dollars spent and various reward levels. You could also keep a more informal list of loyal regulars and make sure to tell them first about any special events or promotions.
- Support local artists: Decorate with art from local painters and hire local bands to play live. Local artists tend to have local followers, and the folks nearby are the ones who will pack your bar night after night.
- Support community events: Donate gift cards or your own bartending services to support community fundraising events.
- Hold competitions: Host friendly competitions like trivia nights or bartending competitions to draw crowds to your bar.
- Host theme nights: Theme nights are a natural fit for bars of all types. A theme could be a party based on the era your bar opened, a commemoration of a local event, or a classic theme like a costume party for Halloween.
- Host tastings: Tastings and sampling events are one way most bars can legally offer “free” alcohol. Talk to your spirits vendors to identify brands interested in partnerships. Many beer, wine, and spirits brands will happily send a couple of their own staff members or contractors to run the tasting. Wine bars can offer a more immersive tasting experience by partnering with a winemaker to offer flights, pairings, or new releases.
Frequently Asked Questions (FAQs)
Marketing a bar is a multi-step process. These are the most common questions I hear from bar owners.
What is a bar’s target market?
A bar’s target market is the specific group of customers that the business aims to attract. This group can be identified based on location, demographics, and behavior; the size of the target market should be large enough to generate the necessary revenue for the bar to be successful.
How do you promote a small bar?
Marketing efforts for a small bar should focus on attracting local foot traffic and leveraging online presence to attract nearby clientele. You don’t need to spend a lot of money to market a small bar. If you offer a strong, recognizable concept, affordable drinks, and let customers know where (and when) to find you, that’s enough to market most small bars.
What types of marketing materials do bars need?
To support marketing efforts, bars need a strong online presence and a strong concept that connects with their target clientele. Branded merchandise like t-shirts, beer steins, mugs and koozies are also a good idea. A strong online presence– including a website, social media profiles, and business site profiles– is a strong foundation for marketing a bar.
Last Bite
It’s important to start bar marketing by identifying your target customer that matches your bar’s concept. Then, build a firm foundation of online profiles to help you communicate upcoming events and promotions that appeal to your regulars and help grow your clientele. Branded merchandise and smart special event promotions can help boost your profile. Once you draw customers in your door, keep them coming back by offering excellent service and inventive experiences.
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