7 Best Restaurant Employee Scheduling Software 2025
Build accurate schedules in minutes, cut overtime risk, and sync hours to payroll. I tested 12 restaurant scheduling apps and ranked the top seven using a weighted rubric, with fresh attention to auto-scheduling and AI forecasting.
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The best restaurant employee scheduling software and restaurant scheduling apps should cut build time, prevent no-shows, and keep labor in budget. The tools below help you publish reliable schedules, alert staff on time, manage swaps and PTO, and sync hours to payroll. Many also pull POS sales to forecast demand so that you staff the floor with confidence.
I tested a dozen platforms and scored them using a weighted rubric composed of pricing, general and niche features, support, and real-world user reviews. This 2025 update adds clearer evaluations of auto-scheduling and AI-driven forecasting.
Homebase: Best overall restaurant scheduling software
7shifts: Best for restaurants with multiple locations
Deputy: Best for seasonal restaurants with surge months
I review essential software for small businesses, including restaurants, for a living and I’ve worked with small businesses for more than a decade as a consultant, strategist, and operations manager. My focus is retail, ecommerce, and POS systems. I also build sites myself, so I know what it takes to make tools work in the real world.
For this guide, I evaluated providers using our in-house rubric of 26 data points that include pricing, general and advanced scheduling features, customer support, and real-world user reviews.
That mix of hands-on use and ongoing vendor research shaped every pick in this guide.
Homebase is my top-recommended employee scheduling software for restaurants. The free version, good for one location and up to 10 employees, makes it especially useful for small restaurants. The paid plans can take scheduling to the next level, and depending on how much you want to pay per location, you can get everything from forecasting to paid time off (PTO) management to HR compliance support.
Why I like it
On this rubric, Homebase earned 4.54 out of 5, with near-perfect scores for pricing and real-world user reviews (part of the expert score criteria). It’s my top pick because of its robust scheduling tools that include templates and suggested shifts, automated team tracking, scheduling building, time off, and shift changes. Plus, it helps eliminate no-shows by automatically reminding employees of their shifts.
It lost some points primarily because of the limited phone support, onboarding manager availability (only upon request), and some complaints about the app glitches (this was normal for almost all the apps, especially after updates).
What users think
Users rate Homebase well for timesheets, scheduling, and ease of use, with occasional notes about mobile glitches and geofencing.
G2: 4.3/5 (194 reviews)
Capterra: 4.6/5 (1,120 reviews)
TrustRadius: 6.4/10 (24 reviews)
You can start with a free 14-day trial of All-in-One. No credit card required.
Basic ($0 per month): One location, up to 10 employees. Includes basic scheduling, basic time tracking, and POS integration. Payroll is available as an add-on.
Essentials ($30 per location/month): Unlimited employees; adds advanced scheduling, advanced time tracking, and team communication.
Plus ($70 per location/month): Unlimited employees, adds AI-powered scheduling, PTO/time-off controls, and departments/permissions.
All-in-One ($120 per location/month): Unlimited employees; adds onboarding, labor cost management, and HR/compliance.
*Annual billing is available on all plans at a 20% discount.
Add-ons:
Payroll: $39 base/month + $6 per employee paid/month (first 6 months often free via promo).
Tip Manager: $25 per location/month.
Task Manager: $13 per location/month.
Background checks: $30 each.
Job post boosts: Starting at $79 per post.
Free version: Homebase has the most complete free plan on my list, with a schedule builder, shift trade capability, and templates. It allows employee messaging, end-of-shift feedback, and pay advances.
Forecasting tools: While Deputy has strong labor forecasting tools, Homebase gives it a run for its money. With its Budget Forecasting Toolbar, you can view workforce and sales forecasts alongside weekly shifts. This allows you to create schedules that align with sales and labor targets.
Scheduling: The paid plans include automated scheduling, plus rules for breaks and overtime already set for your state. You can add notes, set geofencing (a nice tool for caterers), and announce open shifts. Some applications, like 7shifts, let managers clock out for employees who forget, but Homebase (and Sling) can do it automatically.
Restaurant features: The by-location pricing is great for restaurants with high and low seasons, such as those in tourist areas. Homebase integrates with some of the best restaurant POS systems, Restaurant365 for accounting, and BevSpot for beverage management. You can also assign multiple roles and wage rates, a handy tool if you have a waiter who sometimes bartends.
Hiring tools: Homebase stands out for its job posting and applicant tracking tools, making it a solid choice for restaurants with a high employee turnover. You can post to job boards, manage referrals and walk-ins, set up screener questions, and schedule interviews. Once hired, it has onboarding tools.
HR and payroll functions or integrations: You can access advisers, document storage, an employee handbook builder, and more. It also offers strong tools for compliance, such as tracking certifications, breaks, and overtime.
It even notifies you if labor laws in your state change — another way it sets itself above the competition. This can be especially useful for scrappy teams or those that don’t have as many administrative employees on hand.
Mobile app: Despite a slightly higher learning curve, Homebase gets high marks from users for the desktop and mobile versions.
Ease of use: Customer service is live via chat or email, and there are help guides and video tutorials.
Homebase has alerts built in place to notify of scheduling conflicts. (Source: Homebase)
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7shifts: Best restaurant employee scheduling software for multiple locations & franchises
Pricing: 4.44 out of 5
General features: 4.38 out of 5
Advanced/niche features: 4.19 out of 5
Support: 4.44 out of 5
Expert score: 4.9 out of 5
Pros
User-friendly
Compliance and overtime rules
POS integrations
Machine learning auto-scheduler tool available (Gourmet Plan only)
Several of the software programs on my list let you manage multiple locations. But 7shifts stands out because it lets you work with its schedules together or individually. Connect all your locations and switch between them on mobile and desktop. With the Operations add-on, you can compare multiple locations’ sales, labor, and employee engagement data.
Additionally, 7Shifts has strong tools for tip pooling and tipping out, a highly rated mobile app, and integration with dozens of POS systems. It offers discounts to franchises and restaurants with multiple locations and is an extremely popular choice for restaurants with one location.
Why I like it
With a score of 4.43 out of 5 on my rubric, 7shifts is a close second to Homebase. It has the highest expert score because of the excellent reviews from real-world users and substantial reviews (more than a thousand during my evaluation).
It offers a free plan for one location and up to 30 employees, plus it has excellent scheduling features. Staff can swap shifts, it integrates with popular payroll solutions, and it offers a time clock, tip management, and team engagement tools.
Its mobile app is among the highest-rated, helping you build schedules quickly on the go. However, it lost points primarily because many of the features I looked for were in the higher-priced plans.
What users think
Users rate 7shifts above average for ease of use, multi-location management, and integrations. Managers note helpful alerts and solid support. Common complaints mention occasional app glitches and wanting autosave during schedule edits.
G2: 4.5/5 (122 reviews)
Capterra: 4.7/5 (1,200 reviews)
TrustRadius: 9.7/10 (13 reviews)
Like Homebase, 7shifts charges per location, but it limits the number of employees in the Comp and Entrée plans. The prices are higher than those of Homebase, but it offers an excellent set of tools for each and an option for add-ons.
You can start with a free 14-day trial of The Works. No credit card required.
Comp (Free) ($0 per month): One location, up to 30 employees. Includes basic scheduling, time clock, availability and time-off requests, and team communication.
Entrée ($34.99 per location/month): Up to 30 employees. Adds schedule templates, budgeting tools, and richer reports.
The Works ($76.99 per location/month): Unlimited employees. Adds labor compliance tools, Manager Log Book, Optimal Labor, and shift feedback
Gourmet ($150 per location/month): Unlimited employees. Adds auto-scheduler, task management, advanced reporting/insights, and dedicated account support.
Annual billing is available on paid plans at up to 14% off.
Add-ons:
Add-ons are priced separately, and availability can vary by tier.
Made for restaurants: Of all the scheduling software I considered, 7shifts alone was made specifically for restaurants. It integrates with about two dozen POS systems, most of which are focused on the restaurant industry, ExpandShare, a restaurant training solution, and HigherMe, a hiring app for restaurants and retailers. It also has a tip reporting feature, including a tip pooling function.
Machine-learning auto-scheduling tools: While auto-scheduling is only available with the Gourmet Plan (while others, like Homebase, have it in cheaper plans), it’s machine-learning-based. The time clock stands out for its ability to integrate with your POS and its ability to record clock-in and clock-out times offline. Only Homebase, SocialSchedules, and Deputy also have this capability.
Text and in-app employee communications: Employees can trade shifts, request time off, and change availability all on the app, with manager approval and schedule updating. Announcements can be sent by text and email as well. Like with Deputy, you can upload videos for training and read receipts to know which employees saw the message.
Highly rated mobile app: This iOS app earned 4.8 out of 5 stars, and the Android app earned 4.6 out of 5. However, as with other apps, updates result in glitches and complaints.
Large number of HR, POS, and payroll integrations: 7shifts connects with over a dozen payroll systems like QuickBooks, Gusto, and ADP, flagging missed or late shifts to ensure payroll accuracy. It also integrates with over 25 POS solutions.
Manager logbooks and surveys: The manager logbook, something only a few applications like SocialSchedules have, makes it easy to identify opportunities or problems and communicate between shifts.
One standout is the end-of-shift feedback survey, which makes sure you identify problems before they boil over. It recently added task reminders as well, something I didn’t see with other solutions.
Ease of use: Support is mainly by ticket, but the support section lists a phone number. You will find video and illustrated how-to articles, plus templates and guides.
7shifts offers various scheduling templates and drag-and-drop shift swapping features. (Source: 7shifts)
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Deputy: Best restaurant employee software app for seasonal restaurants
Deputy is great for caterers or restaurants with regular high and low seasons, because it lets you keep inactive employees in the system without paying full price. Others on my list let you archive inactive employees, but not keep them in newsfeeds or let them submit time-off requests.
Deputy is also suitable for restaurants and bars with delivery service and bartenders on staff, as it allows you to calculate accurate labor costs in each department and schedule available staff in minutes.
Why I like it
The platform, available in over 90 countries, has 24/7 support for each region. For its excellence in handling multiple locations and roles, it earned a 4.36 out of 5 in my evaluation.
I like Deputy because it helps you build schedules in minutes and share them instantly with your staff. It offers real-time data on wages and sales to keep costs low, and it uses AI to auto-schedule, helping you fill empty shifts automatically.
It took a hit in my evaluation primarily because its time and attendance tool costs extra, and it lacks live phone support. The forecasting tools, which I found impressive, are only in the Enterprise Plan. If this is a deal-breaker for you, consider Homebase.
What users think
Users rate Deputy highly for scheduling depth, compliance controls, and integrations. Feedback highlights solid mobile apps; occasional comments mention setup complexity for multi-location rules.
G2: 4.6/5 (632 reviews)
Capterra: 4.6/5 (760 reviews)
TrustRadius: 8.2/10 (468 reviews)
Deputy offers a free 31-day trial and discounts for charities, nonprofits, and community organizations that meet its criteria, making it a good choice for soup kitchens, churches, and charity-run coffee houses.
Lite ($5 per user/month): Scheduling and time tracking essentials. Includes basic scheduling, basic timesheets and time clocking, labor law compliance, shift swaps/find replacements, leave and availability management, basic reporting, messaging/news feed, and payroll/HR integrations.
Core ($6.50 per user/month): Everything in Lite, plus advanced scheduling, auto-scheduling, micro-scheduling, demand forecasting, labor optimization, wage and labor budgets, timesheet auto-approval, biometrics time clocking, and advanced labor law compliance.
Pro ($9 per user/month): Everything in Core, plus custom access levels, advanced timesheets, location hierarchies, pay centers, SSO, sandbox, 24/7 live chat, and a dedicated customer success manager.
Annual billing is available for plans (billed upfront or in installments). No plan-level discount is advertised; Deputy add-ons list a 10% annual discount.
Add-ons:
HR ($2 per user/month): Hiring hub, paperless onboarding, document management, and feedback surveys.
Messaging+ ($1.95 per user/month): Enhanced, role-aware team messaging.
Analytics+ ($1.50 per user/month): Advanced reporting and automated report sharing.
Flexi Plan: Designed for seasonal businesses or caterers, the Flexi Plan handles highly fluctuating staff. You put them on inactive status rather than archive or drop employees who are not working that week.
They can still receive communications (and training), submit leave requests, and update their profile. This way, when you need all hands on deck, your trained workers are a click away. No other scheduler on my list has this type of plan.
Forecasting and rules-based scheduling: Deputy’s Enterprise Plan lets you predict staffing needs based on trends in sales, deliveries, appointments, reservations, and other customizable signals.
Create rules based on its analysis to ensure you have the minimum staffing, plus get alerted if you’re scheduling too many people. You can apply the forecasting tools when automatically creating a schedule; most software just gives you an analysis.
Complete scheduling tools in all plans: Deputy includes drag-and-drop shifts and compliance rules like break times, work hour restrictions for minors, time off, overtime, shift-swapping, and auto-scheduling in the basic plan.
Time and attendance includes geofencing, creates timesheets for you to approve, and syncs with your payroll software. Managers can also see who’s on shift, on break, and running late.
Mobile app: Deputy tied with When I Work for the best mobile employee scheduling app, with a 4.7 out of 5 from iOS and Android users. The praise was overall good, and the complaints were few and varied.
Clopening prevention and other restaurant features: Deputy has robust tools in all its plans. It alerts you if you accidentally schedule a “clopening,” where you schedule a closer to open the next day. It also does shift analysis so you can see if you’re overstaffed. Like 7shifts, it can record video announcements to post on the news feed and set up health screenings for employees.
Compliance tools and integrations: Like SocialSchedules, Deputy helps businesses in Fair Work Week jurisdictions stay compliant by recording schedule amendments, calculating the required predictability pay, and capturing employee consents to change. With roughly 40 integrations, Deputy is one of the best for connecting to popular POS or payroll systems.
With Deputy’s scheduling tab, you can sort by employee to see all created schedules. (Source: Deputy)
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SocialSchedules: Best for strong compliance tools
Pricing: 4.75 out of 5
General features: 4.44 out of 5
Advanced/niche features: 3.63 out of 5
Support: 4 out of 5
Expert score: 4.37 out of 5
Pros
Strong labor law compliance tools
Mobile scheduling
Free version
Manager logbooks included in paid plans
Cons
Free plan limited to 10 people, one department per location, and cloud storage for 28 days
SocialSchedules is a scheduling and time clock software with strong compliance tools that augment its excellent scheduling and communications features. I recommend it for businesses concerned with specific labor laws and required certifications, such as bars, pubs, and restaurants serving alcohol.
Why I like it
It earned 4.34 out of 5 on my rubric, with excellent pricing and ease of use scores. I like it for its robust labor law compliance features that simplify scheduling, rest break planning, and time tracking.
Plus, it allocates paid and unpaid breaks automatically based on actual worked hours, applies penalties for missed meal breaks, and doesn’t send out planned schedules if it has compliance breaches.
However, it took a significant hit because you can’t create custom reports, and its sales forecasting tools are only available if you integrate with a compatible POS system.
What users think
Users praise SocialSchedules for ease of use, core scheduling features, and overall value. Some note that advanced features may require higher tiers.
G2: 4.6/5 (15 reviews)
Capterra: 4.5/5 (760 reviews)
GetApp: 4.5/5 (558 reviews)
SocialSchedules has a limited free plan. It’s not as good as Homebase’s, but it may work if your needs are basic. However, its by-location prices are cheaper than those of Homebase and 7shifts. It also has a free 14-day trial of the paid plans.
Free ($0 per month): Scheduling basics. Desktop and mobile apps, scheduling, in-app messaging, availability management, and time-off requests.
Starter ($19.99 per location/month): Unlimited workers; basic labor budgeting, multi-location support, overtime tracking and reports, and manager logbooks.
Premium ($49.99 per location/month): Time and attendance, POS and payroll integrations, labor law compliance, certification management, and advanced reporting.
Enterprise (Contact sales): Dedicated support contact, negotiated pricing, custom API integration, custom reports, and custom features.
Annual billing is available on paid plans at a 20% discount.
Compliance rules, certifications, and tracking: Like others, SocialSchedules lets you set pay rates, limit hours, and check for compliance breaches, such as overscheduling.
However, it can also track certifications and alert you when an employee’s certificate is about to expire. In addition, you can create disclaimers for employees to read upon clocking out and get acknowledgement of changes in schedules or policies, which can help with Fair Work Week compliance.
Custom availability settings for scheduling: SocialSchedules has schedules and templates, but stands out with its custom availability feature. Employees can create multiple availability sets with their own start and stop dates. Plus, managers can lock days when workers cannot drop or trade a shift. (Homebase has this feature too.)
Logbooks and other employee communications: As with most restaurant scheduling software, you can alert employees to the new schedule, send private and group messages, make announcements, and send reminders.
Workers can trade shifts, or managers can invite an employee to take on a shift. Like with Homebase and 7shifts, managers also have the advantage of a logbook for tracking receipts, sharing images (such as when the refrigerator didn’t get cleaned during closing), and loading documents.
Tips reporting, restaurant software integrations, and other restaurant features: Like 7shifts, SocialSchedules has a tips reporting function as part of the time clock. It integrates with several restaurant POS systems, such as Heartland Restaurant, POSitouch, Restaurant Manager, and Square.
You can tag shifts so waiters know where they’re working and send addresses with maps for people delivering to or catering an event.
Compliance-centric HR and payroll functions: The bulk of the HR functions lies in its compliance and certification management. Managers are quickly informed of issues like clocking in early after a break.
You can run reports needed to see how your staff is performing, and if you have POS software, you can pull in sales information, create labor vs sales reports, import time cards to payroll, and more.
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Sling: Best restaurant employee scheduling software for food trucks & small restaurants
Sling is one of the cheapest restaurant employee scheduling services I reviewed, and it does not have a monthly minimum. Even though it’s used by Subway, KFC, and Taco Bell, I like it for small restaurants and food trucks because of the price point. The unavailability rules make it great for hiring minors and blocking out leave times. It has strong communication tools as well.
Why I like it
In my evaluation, it earned an overall score of 4.25 out of 5. Like 7shifts, Sling offers drag-and-drop scheduling to help create employee schedules faster.
It also allows you to create work schedule templates, turn on employee shift swapping, get notifications for updated schedules, and use employee availability tools. It lost points for lacking live phone support and an offline mode.
What users think
Users like Sling’s clean scheduling and messaging experience, with positive notes on ease of use and value. Some reviews ask for deeper reporting in lower tiers.
G2: 4.4/5 (87 reviews)
Capterra: 4.6/5 (201 reviews)
TrustRadius: 9/10 (14 reviews)
Shift scheduling with Sling is free for up to 30 users and comes with a 15-day free trial. Sling is the least expensive on my list in terms of per-person fees because it doesn’t have a by-location price.
Free ($0 per month): Core scheduling and team messaging for small teams; includes shift scheduling, time-off requests, newsfeed, and private/group messages (up to 30 users on Free).
Premium ($2 per user/month): Adds mobile time tracking, labor cost management, overtime tracking, messaging controls, and calendar sync.
Business ($4 per user/month): Adds kiosk time clock, advanced reports for hours and wages, no-show and sick call-out tracking, and PTO management; includes everything in Premium.
Annual billing is available on paid plans at a 15% discount.
Task creation and templates: Openings, closings, deep cleans, and inspection preps all work better when the staff knows exactly what to do. Sling offers a robust tasking function that lets you assign tasks to individuals or teams, create and save task templates for recurring duties, and provide manager feedback. Homebase, by contrast, lets you add notes to the schedule but doesn’t have task lists.
Unavailability, auto-scheduling, and more: I especially like how Sling tracks unavailability and time off because you can use it for compliance as well — for example, create unavailability rules for minor workers.
The Business plan includes auto-scheduling based on availability and qualifications. The time clock lets you set limits on when early employees can clock in and, like Homebase, automatically clocks them out at the end of the shift.
Basic employee communications: In addition to task lists, Sling (like the others on my list) offers both messaging and an interactive news feed, so you can keep your employees updated on policies or events. Employees can use the app to request shift swaps and get shift and clock-in reminders.
Handle multiple positions, compliances, and more: Sometimes, employees may hold more than one position — waiter and bartender, for example. Many apps will let you apply different wages, but Sling also alerts you if you try to schedule someone for a job when they are already working a different one.
In addition, you’ll find tools to help you stay compliant with labor laws for minors, monitor overtime, and set up tasks for common restaurant chores.
Integrations: It’s easy to tackle payroll by approving timesheets on desktop or mobile and exporting them to your payroll processor or as an XLS or CSV. Sling also offers budgeting and holiday pay rules. Sling connects to POS systems like Toast, Square, and Restaurant Manager, and it recently added Gusto Payroll.
Mobile app: Like others on my list, Sling has a mobile app that allows you to schedule and approve on the go. Employees can also view their schedules and be informed of availability. Its iOS app earned 4.6 out of 5 stars, and its Android app earned 4.6 out of 5.
Ease of use: There are video tutorials and illustrated how-to articles, but support is limited. Sling doesn’t currently support phone calls; however, you can open a chat inquiry and get a reply within a few hours or contact Sling by email.
Sling’s mobile app makes it easy to set up and approve schedules. (Source: Sling)
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When I Work: Best restaurant shift app for catering & special events
When I Work is a highly popular scheduling software with a terrific mobile app that has excellent tools for catering and special events businesses that may have fill-in workers.
It’s among the most reasonably priced if you only need powerful scheduling. Its time and attendance features include on-demand pay via Clair Debit Mastercard, which makes it great for instantly paying restaurant employees.
Why I like it
When I Work earned a score of 4.24 out of 5. It lets you create custom reports, earning it a perfect score in reporting. However, it lost points for not having a free plan (although it does have a free trial), lacking live support, and charging extra for its time clock tool.
The platform allows you to manage your team, control labor costs, and reduce absenteeism. It offers time and attendance solutions to help keep track of your employees’ hours. Plus, it offers a wide range of reporting, from shift reports to time reports to attendance and labor cost reports.
Since When I Work doesn’t have a traditional free plan, if you are more budget-conscious, consider Deputy or Sling. Both offer free plans without as many limitations as others on my list.
What users think
Users rate When I Work well for mobile scheduling, alerts, and quick rollout. Some feedback mentions extra costs for certain features and requests for more robust live support.
G2: 4.4/5 (336 reviews)
Capterra: 4.5/5 (1,230 reviews)
TrustRadius: 7.7/10 (67 reviews)
You can start with a free 14-day trial. No credit card required.
Essentials ($2.50 per user/month): Unlimited users. Includes auto-scheduling, multi-week and multi-location scheduling, schedule templates, forecast tools, in-app team messaging, OpenShifts and shift swapping, Help Center and live chat, and payroll/POS integrations.
Pro ($5 per user/month): Everything in Essentials, plus advanced scheduling, scheduling rules, role permissions, labor sharing, custom unit forecasting, call-out reporting, custom reporting, overlapping OpenShifts, and time zone toggle.
Premium ($8 per user/month): Everything in Pro, plus API key access, webhooks, and SAML/SSO.
Annual billing is available on all plans; a specific discount percentage is not published on the pricing page.
Forecasting and auto-scheduling in all plans: When I Work stands out in that its forecasting and auto-scheduling tools are on all plans, whereas others have them in higher-priced plans.
Further, it lets you manage multiple location schedules and has a labor-sharing tool that enables you to look at eligible and available employees from other schedules. The budgeting tool is right on the schedule, so you can be sure you don’t overstaff for the week.
GPS shift tools: Like SocialSchedules, you can add GPS details to shifts so that employees know where to report. This capability makes it a good choice for catering or businesses where employees may work in several locations. The time clock has tracking to see when employees are at their location.
Best mobile app: When I Work ties with Deputy for the highest-rated mobile app on my list, with 4.8 out of 5 stars from iOS users and 4.7 out of 5 stars from Android users.
Read receipts, SMS, and in-app communications: One standout for When I Work is that managers can see who has looked at the schedule. It also stands out in that all plans include SMS text notifications. Most rely on in-app chat, which employees may or may not access regularly. You can create task lists for shifts to ensure all work gets done.
On-Demand Pay by Clair: Employees get a Clair Debit Mastercard, which they can use to access their earnings instantly and set up spending and savings accounts. The Clair card includes fee-free cash withdrawals at qualifying ATMs. No other employee scheduling app has this, and it’s a great tool for part-time employees or fill-ins.
Ease of use: When I Work is a cloud-based software that’s easy to set up and has a user-friendly interface. Although it doesn’t offer live phone support, you can fill out a ticket online or speak with customer service via live chat.
When I Work lets you drag and drop shifts for quick schedule changes. (Source: When I Work)
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HotSchedules: Best for AI forecasting and above-store control
Pricing: 2.56 out of 5
General features: 5 out of 5
Advanced/niche features: 4.19 out of 5
Support: 4.63 out of 5
Expert score: 4.4 out of 5
Pros
AI demand forecasting with labor generation (15-minute intervals)
Auto Scheduler plus drag-and-drop scheduling
Above-store analytics and KPIs across locations
Compliance notifications and Fair Workweek tooling
Logbook with task lists and completion tracking
Multiple support channels, with documented hours and phone lines
Cons
No public pricing; quote required (harder to compare quickly)
Enterprise-leaning feature sets can require more setup and change management (inference from above-store and compliance scope; confirm during demo)
User reviews mention occasional usability or integration frictions (varies by environment)
HotSchedules suits multi-unit restaurants, franchise groups, and brands operating in fair workweek markets. If you manage multiple locations, share labor across stores, and need consistent labor targets with compliance safeguards, this platform fits.
Why I like it
HotSchedules stands out when labor accuracy and risk reduction matter. Auto Scheduler speeds up building shifts, and AI forecasting helps right-size staffing against demand. The compliance layer and above-store dashboards make it a fit for brands with multiple locations or strict labor rules.
If you’re a single-location shop on a tight budget, a vendor with a free or low-cost entry plan may be a better starting point; otherwise, HotSchedules gives you forecasting, compliance, and multi-location control in one stack.
What users think
Users praise HotSchedules for demand forecasting, above-store controls, and built-in communication. Some reviews mention a learning curve, quote-only pricing, and occasional mobile or integration hiccups.
G2: 4.3/5 (104 reviews)
Capterra: 4.4/5 (457 reviews)
TrustRadius: 8/10 (233 reviews)
HotSchedules does not publish pricing on its site. Our sales contact quoted a starting price of $85 per month. A trial is available on a case-by-case basis through the sales team rather than being advertised publicly. Contact them for a quote.
AI forecasting + Auto Scheduler: Generates labor plans and recommends staffing; fills shifts based on roles, availability, and rules.
Compliance tools: Alerts for breaks, overtime, opening/min-rest, and predictive scheduling where required; audit trails for reviews.
Above-store dashboards: Multi-location roll-ups for KPIs, labor variance, and schedule performance; compare locations and spot issues quickly.
POS and payroll connectivity: Uses POS sales to inform staffing; exports/feeds to payroll and HR to cut manual entry.
Messaging and surveys: Broadcast announcements and pulse surveys to track sentiment.
Logbook and task lists: Daily shift notes, checklists, and completion tracking to keep teams aligned.
Mobile apps: Managers approve changes on the go; employees view schedules, swap shifts, and request time off.
Ease of use: Admins set locations, roles, and labor rules once, then schedule with templates and Auto Scheduler. Field leaders can review forecasts and exceptions from above-store views.
Support includes a customer portal and regional phone/chat options, and most teams lean on the Logbook to standardize shift execution. Expect a guided onboarding process, especially if you’re connecting multiple POS systems or operating across several jurisdictions.
HotSchedules lets you easily review your scheduled employees, forecasted needs, and actual vs optimal numbers. (Source: HotSchedules)
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How to choose the best restaurant scheduling software
I recommend answering the following questions when you’re deciding on the best scheduling software for your restaurant.
How many locations and employees do you have? Some schedulers charge by location, with up to 30 or more users per plan. Others charge by the user. As a result, one type may be cheaper. Also, look for minimum limits.
What kind of restaurant do you run? For example, a restaurant with a bar may have scheduling needs different from those of a fast-food restaurant. One may need multiple schedules for specific areas, while the other should have stronger warnings to ensure minors are not overscheduled.
What features do you need? Schedulers usually offer templates, shift swapping, and basic compliance tools. From there, they vary, with automations, HR tools (even hiring and onboarding), and communications.
How important is a mobile app? If your employees will be checking schedules and making shift requests via mobile, then be sure to look at the ratings and reviews of the mobile apps. For this, I recommend free restaurant scheduling apps. Some providers charge extra for their mobile apps, which seems unfair to employees.
Do you need time tracking? Most scheduling software includes time tracking, although some have it in higher plans. If you already have a time tracker, be sure it integrates with your schedule app for maximum efficiency.
Do you want payroll? Some schedulers offer time cards for integration into payroll — some even offer payroll services. Several let your employees request PTO, which, when approved, is noted by the software, so you don’t schedule someone on their time off.
What software do you need to integrate with? Scheduling software integrated with your time trackers, POS system, payroll, or HR tools can make your job easier and prevent mistakes from transferring data manually.
How often does your schedule change? Some restaurants operate on a set schedule, with minimal changes from day to day. Others have a schedule that can change from week to week and even from day to day. The flexibility you need within your schedule creation and editing will determine which software is right for you.
Once you know what you want, do your research. Articles like this can get you started, but check out websites and mobile apps, see a demo, or sign up for a free trial before deciding.
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How I evaluated the best restaurant scheduling software & apps
I started my search by looking for scheduling software priced for a family restaurant but with tools that worked for multiple locations and complex needs. I required mobile apps, shift swapping, and time-off planning, but also looked for integrations with the best restaurant POS systems and the ability to keep compliant with labor and health laws.
I use a points-based rubric tied to what restaurants need every week, with scores that roll up across five buckets. I verify claims on pricing and feature pages, Help Centers, and with demos or trials.
Update notes: Here’s how our evaluation system has changed through the years:
May 2025: I applied an earlier framework patterned around pricing (30%), scheduling functionality (25%), ease of use (25%), reporting (10%), and popularity (10%). I emphasized transparent entry pricing under about $4 per user or $40 per location, required mobile apps with messaging, swaps, PTO, and looked for forecasting and compliance rule-setting. I also reviewed user scores on major software directories and checked for complaints about mobile reliability.
October 2025 (current update):
Revamped the rubric to the five buckets listed above and expanded the general features and advanced/niche features to explicitly score auto-scheduling and AI-driven demand forecasting.
Rescored providers after re-verifying pricing pages, plan matrices, and Help Center articles; added notes where features sit behind higher tiers.
Considered a dozen providers end-to-end: Homebase, 7shifts, Deputy, SocialSchedules, Sling, When I Work, HotSchedules, Schedulefly, BriskTable, ZoomShift, WhenToWork, and Shyft.
Normalized pricing around a 25-employee scenario since most US restaurants have fewer than 50 employees.
Logged plan gating, integrations, and compliance depth as basic/limited/advanced in the comparison table.
Based on my evaluation, Homebase tops the list with a total score of 4.54 out of 5. It has tools that restaurant managers need, such as employee scheduling, time clocks and sheets, team communication, hiring, onboarding, and labor compliance.
Pricing (30%): I checked free plans or trials offered, starting price for 25 employees, monthly billing availability, transparent pricing, and value at each tier.
General features (30%): Easy scheduling, mobile app, POS and payroll integrations, shift notifications and announcements, employee availability, shift swaps and time-off requests, and labor cost forecasting are data points in this category.
Advanced/niche features (15%): I research each provider’s compliance tools, multi-location support, reporting and analytics, demand forecasting and sales integrations, task management and shift notes, and employee performance and engagement tools.
Support (15%): Customer service hours; live support channels (chat, phone, email); onboarding support or an account manager; Knowledge Base or Help Center; training, webinars, or product demos are verified.
Expert score (10%): My hands-on assessment against the rubric, plus user proof, such as the average rating across at least three sites (Capterra, TrustRadius, G2, GetApp, etc.) and total review count across at least three sources, made up the weighted score of this criteria category.
How I handle tier gating: If a core feature exists only on a higher paid tier, I assign 0.75 instead of 1 and note the minimum tier. Partial implementations score 0.5. If a claim isn’t documented or I can’t verify it in the product or help docs, I don’t award full credit.
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Frequently asked questions (FAQs)
Perhaps not. If you have a very basic restaurant with set schedules, scheduling restaurant employees with Excel might be possible. However, for larger or more complex restaurants, it’s advised that you choose a scheduling software that offers time and PTO tracking in addition to scheduling. Additionally, this type of scheduling software can help with compliance and proper labor practices, which is important in any business, regardless of size.
Restaurant shift apps like those I reviewed can save you time remaking schedules each week, help you avoid scheduling errors, keep you compliant with state labor laws, and make it easier to adapt to sudden or planned employee absences. When they connect to your other software, it’s easier to transfer data for payroll, labor costing, and other analytics.
Yes. However, most free restaurant scheduling apps have limitations on the number of users, locations, and features.
Scheduling software is concerned with creating the shift schedule and filling the shifts. Time tracking software involves clocking in and out for shifts. As such, scheduling software has more communication tools for shift swapping, calling in sick, and getting leave approved.
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The last bite
The best shift scheduling solution makes it easy to create reliable schedules without overtime errors or compliance violations and empowers employees to find their own covers when needed.
Overall, I found Homebase to be the best scheduling software for restaurants. It’s easy to use for managers and employees and is full of features. With by-location pricing, it’s easy on the budget, too. Try the free version, or jump right in with one of its paid plans.
Agatha Aviso is a seasoned expert in retail, eCommerce, and order fulfillment, with a specialization in payments, POS systems, and eCommerce software. She has collaborated with startups and service-based entrepreneurs on content strategy, offering digital marketing expertise and guiding small business owners in launching their online storefronts.
Beyond consulting, Agatha applies her knowledge firsthand—building her own website as well as ecommerce sites for the platforms she reviews.
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